My name is Jen Hicks. I’m a product & design leader with a specialty in strategic innovation. I work with teams to identify, design, and execute opportunities for your products and services that resonate with your users & meet your company’s goals. With a background in design and technology, I bring to the table over 15 years experience in both tech, product-side, and client services.
I'm currently Principal Designer and Strategist at DigitalOcean, a cloud service provider for SMB tech teams, former Founder of Killer Inc, a paper goods supply company that created expert tools for designers written up on Fast Co Design, former VP of Product at Pager, a mobile health tech startup, former Experience Design Director at McKinsey & Co. Digital Labs, a new design-thinking consultant offering, and former Interaction Designer at frog Design in New York City.
I’ve had the privilege of working with such brands as Qualcomm, GE, American Express, Virgin, Aol, Fidelity, & more.
Selected Works
I have a broad set of expertise where I can get into the details and work with a team to execute effectively on a specific feature or code release, or I can step back and work at a system level with the business to help solve strategic problems at a larger scale.
